Job Requisition Title: IT Senior Systems Analyst

Exp: 6+ Years.

Primary Responsibilities :
• Document business, functional, data requirements for IT Asset Management
• Establish a methodology to build solid reconciliation process around technology assets and reporting.
• Define Key Business Elements for Metrics/KPIs/and Dashboards.
• Build functional specifications for automating manual processes through discovery and engagement with key ITAM stakeholders.
• Study and analyze business functions and process requirements
• Proactively reviewing inventory status of IT hardware and performing reconciliation analysis of IT asset records within our ServiceNow environment
• Identifying opportunities on how to better manage and reconcile inventory and related reporting
• Promoting ITAM best practices and consistent process execution across the team. This includes maintaining ITAM work instructions and standard operating procedures documents
• Refining configuration management to streamline new laptop deployments
• Defining audit and asset record reconciliation procedures for recurring data integrity refresh
• Researching new and innovative solutions and promoting process improvement
• Identifying and pursuing process improvement, automation, and application integration opportunities
• Learning from and educating your fellow team members

Technical, Functional and Team Skills :
• Desire to grow experience administering Enterprise Asset Management, ERP, ITSM, and/or CMDB frameworks
• Familiarity with IT asset discovery or device management solutions
• Working knowledge of Service Now
• You ensure that decisions are made with the best interest of the Indeed user at mind with consideration to budget management
• Ability to handle confidential information and material with the highest degree of professional responsibility
• Comfortable talking about technical matters with business people and business matters with technical people
• Approach your work with a can-do mentality. You do not accept the status-quo, you aim to keep evolving it
• Approach your work with a questioning attitude, willing to ask why we do something, not just execute
• Are proactive, self-directed, motivated, detailed and organized in all areas
• Ability to lead workshops with senior level participants
• Excellent written and spoken English skills
• Analytical bent of mind, good ability to listen and communicate and effectively articulate
• Demonstrated ability in advanced system analysis and problem solving
• Ability to develop and present data analysis results in a meaningful way for business senior managers and executives to easily comprehend quickly as part of the decision-making process
• Recommends business process changes
• Self-motivated